Terms & Conditions
Welcome to nimbrella.in ("Website"). These Terms and Conditions ("Terms") govern your access to and use of our Website, Ayurvedic wellness products, and online store services. Throughout the Website, the terms "we", "us", and "our" refer to Nimbrella. By visiting our Website or purchasing wellness products from us, you agree to be bound by the operational guidelines, rules, and conditions detailed below.
1. Ownership & Legal Entity Registrations
Brand & Legal Entity Declaration: The brand name Nimbrella and domain nimbrella.in are owned, operated, and managed under its registered parent legal entity, Pulastya Ayurveda, in compliance with government regulations.
- Brand Name: Nimbrella
- Registered Operating Entity: Pulastya Ayurveda
- UDYAM (MSME) Registration No.: UDYAM-BR-11-0038927
- GSTIN: 10HZWPK7535L1ZN
- Registered Office Address: House No. 188, Sarswati Bhawan, Sahebganj-Chakia Road, Bara Bajar, Chakia, East Champaran, Bihar 845412, India
2. User Eligibility & General Use
By accessing or using this Website, you represent that you are at least the legal age of majority in your jurisdiction.
- Products sold on nimbrella.in are strictly for personal wellness consumption and must not be used for unauthorized commercial distribution.
- Users are responsible for preserving account access security and protecting credentials on their devices.
- Nimbrella reserves the right to decline service or cancel orders in cases of suspected fraud or breach of terms.
3. Product Details & Wellness Notice
Nimbrella ensures high-quality standards for all Ayurvedic formulations, herbal products, and natural wellness essentials available on the Website.
Ayurvedic Wellness Disclaimer
Descriptions, ingredient details, and botanical benefits published on nimbrella.in are provided for educational and wellness awareness purposes only. They are not intended to substitute professional medical advice, diagnosis, or clinical treatment. Individual experiences may vary. Customers should consult a certified healthcare practitioner before starting any new dietary supplement or Ayurvedic regime.
4. Pricing, Payment Methods & Order Acceptance
- Pricing & Taxes: All product prices on the Website are listed in Indian Rupees (INR) and include applicable GST. Prices are subject to revision without prior notice.
- Payment Processing: Payments are processed via encrypted, secure gateways supporting Cards, Net Banking, UPI, Wallets, and Cash on Delivery (COD).
- Order Confirmation: An order confirmation email indicates order receipt but does not guarantee final fulfillment if stock unavailability or delivery unserviceability arises.
5. Store Policies & Fulfillment Governance
Product dispatch, deliveries, cancellations, and returns are governed by Nimbrella's standalone policy frameworks integrated across the Website:
- Shipping & Delivery: Governed by our official Shipping Policy (Free Shipping on orders ₹249 & above; flat ₹40 fee below ₹249).
- Cancellations, Returns & Refunds: Regulated under our dedicated Return, Refund & Cancellation Policy (7-day return window for unopened or damaged items).
6. Intellectual Property Protection
All brand material on this Website—including the brand name Nimbrella, logos, packaging design, product images, artwork, written content, and layout—is the exclusive intellectual property of the operating enterprise and protected under Indian Trademark and Copyright laws.
7. Limitation of Liability & Governing Law
Legal Jurisdiction
Nimbrella shall not be held liable for indirect or consequential damages resulting from product misuse, improper storage, or unexpected transit delays caused by unforeseen events.
These Terms & Conditions are governed by the laws of India. Any legal disputes shall be subject to the exclusive jurisdiction of the competent courts in East Champaran, Bihar.
8. Grievance Redressal Desk
Consumer Grievance Nodal Desk (E-Commerce Rules 2020)
In accordance with the Consumer Protection (E-Commerce) Rules, 2020, grievance inquiries regarding service, privacy, or orders can be submitted directly to our designated nodal officer:
Nodal Grievance Officer: Legal & Customer Support Cell
Email: support@pulastyaayurveda.in
WhatsApp: +91 7320971023
9. Updates to Terms of Service
Nimbrella reserves the right to revise or update these Terms & Conditions periodically. Continued usage of the Website following updates implies acceptance of the revised terms.
10. Customer Support
We offer 24/7 Support — our dedicated team is always here to assist you with order terms, policy clarification, or store guidelines.
Operating Entity: Nimbrella — A Unit of Pulastya Ayurveda
GSTIN: 10HZWPK7535L1ZN
Registered Address: House No. 188, Sarswati Bhawan, Sahebganj-Chakia Road, Bara Bajar, Chakia, East Champaran, Bihar 845412